I kept passing by my community and watching houses being built. The construction site was always kept clean. That told me that this was a community that relied on being presentable and had affordable prices. Meeting Sergio, the sales agent at Gateway Homes, he was very helpful and attentive although I had my own agent. He always treated me wonderfully and with respect. Thanks Sergio! Your attitude is why I chose Gateway Homes as my home builder. I would recommend Gateway Homes to others because they are nice homes and I'm enjoying mine. Everything was ready when it was supposed to be. My experience has been totally unstressed. That's why I thank you all for being such a good company and home builder. I will continue to spread the news. May God bless! - Yolanda J
I would like to commend Robert Swift, another person in the Gateway community that does an outstanding job with service to homeowners. Not only did Robert help me tremendously by answering all my questions when I bought my first home here, he was also very quick in getting information for me that the mortgage company needed when I had to refinance my home recently due to a divorce. Every single time I have emailed Robert, he has responded back in less than 30 minutes. I never have to worry that I won't get a reply from him. He is also one of the most courteous people at Gateway. - Kimberly S.
This is my first home purchase and I am excited and proud of my decision to purchase with Gateway Homes, Houston home builder. I purchased a Gateway Home because the home has very open, wonderful floor plan. The design was very beautiful for the price and the location was very accessible to my work and family. Sergio was the best part of my buying process. He was very knowledgeable, very easy to speak with and always available for questions. I would recommend Houston's Gateway Homes because they build beautiful homes for working families that are affordable.
Our home buying experience with Gateway Homes, Houston home builder, was made easier by the expertise and professionalism of Robert Swift. We were walked through the process, and had our questions answered. By using the preferred lender, we were able to maintain fluid communication with Gateway and our loan process. The experience and relationship with Gateway Homes made it easy to recommend my parents work with Gateway in purchasing their home. Once again, Robert and Gateway treated them as family and made the transition smooth and seamless. Thank you for assisting us with the home buying experience.
We purchased our Gateway home over a year ago and I want to tell you our experience. Robert Swift made the process of purchasing our Gateway home relatively painless. He helped us through the customizing and decorating process, helped us find a mortgage company, and kept us informed on the progress of our construction. He truly is a professional. He showed us compassion and understood our high stress level. If I ever want to purchase another home, I would want Robert Swift as my agent. As for our Gateway home, I have nothing but compliments for the quality and construction. Every home has some problems, but, honestly, we have only had minimal repairs - they are the do-it-yourself type of fixes. During construction our meetings with the home builder went smoothly and very professional and the final walk-thru went surprisingly well. I have been in the homebuilding business for 25+ years, and many of your features and upgrades rivaled more expensive and custom builders. I definitely would recommend Gateway Homes, Houston home builder, and if I ever want to purchase another home, at this price point, it would be a Gateway home.
Dear Gateway Homes: I would like to take this opportunity to express my complete satisfaction and appreciation for the Construction Supervisor, John Sebek and the Sales Counselor, Joe Miranda. The complete process from the agreement on the design of my Halisburg style home to the final walk through of the construction process was exciting as well as rewarding. John and Joe are a terrific representation of what customer service and support is all about. I feel very good about the entire process from cradle to grave due to the two gentlemen I have mentioned. I feel the need to say a huge "Thanks" for allowing your team to have the morale courage to make things right when the need arises.
The professional courtesy, expert knowledge and patience of your team in handling my specific desires/concerns were very important to my complete customer satisfaction. Even when we made changes to the original design, John and Joe found a way to "Make it Happen" with the primary intent of satisfying their customer. It would have been much easier for them to say "it can't be done", but they didn't. I feel like John and Joe treated our affairs with the utmost importance.
I am retired from the US Army and plan to enjoy my second career in the Houston area. This is the third time I have had a house built and by far the best experience. This is one less concern for us as we build our future lives together. I am deeply appreciative of your team's assistance and support. I am proud to be an advocate for Gateway Homes and will recommend anyone I can to visit John and Joe in the Riata West area. I truly appreciated the experience and wish you all well. -Bill F.